The game crashes, freezes, or lags. What should I do?

Improve In-Game Performance

We recommend following these steps to help improve in-game performance and reduce interruptions while playing.

1. Update your browser to the latest version. We also recommend using Google Chrome for the best experience.
2. Clear your cache and cookies. If you need instructions, please refer to your browser’s help center. 
   Important: Before clearing anything, make sure your progress is saved.
3. Close background apps and unnecessary tabs while playing to free up system resources and improve performance.
4. Refresh the page every 20–30 minutes to help keep the game running smoothly.
5. Turn off power saving mode if it is enabled, as it may reduce performance.

If performance issues continue after trying these steps, please try again later or contact support for further help.